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Contact us

We're a small team and we actually read every message. Whether you have a question, need help, or want to share feedback — reach out.

Get in touch

We reply within 24 hours, Monday to Friday. There's no ticket queue — it's just us, reading your email and writing back.

Email

hello@rentdesk.net

We reply within 24 hours, Monday to Friday.

For support questions

If you're having trouble with your account, connecting your bank, or anything else inside the app — email us with a brief description and we'll help you sort it out.

support@rentdesk.net

For press and partnerships

hello@rentdesk.net

Frequently asked questions

How long does setup take?

About 5 minutes. Create your account, add your properties, connect your bank, and you're done.

Which banks are supported?

We use Plaid to connect to over 11,000 banks across Canada and the United States. TD, Scotiabank, BMO, CIBC, and most major banks work instantly.

Is my financial data safe?

Yes. We use Supabase with AES-256 encryption and bank-level security. We never see or store your banking credentials.

Can I cancel anytime?

Yes. Cancel from your account settings with one click. No fees, no calls, no forms.

Do you offer refunds?

Yes — 30-day money-back guarantee, no questions asked.